Frequently Asked Questions
Getting Started
Q: How do I create an account?
A: Click the "Register" button, fill in your details, verify your email, and you're ready to start trading!
Q: Is there a demo account?
A: Yes! Every new account comes with ₹10,000 demo balance to practice trading without risk.
Q: What is the minimum deposit?
A: The minimum deposit is ₹500. We accept UPI, bank transfers, and other payment methods.
Trading
Q: What assets can I trade?
A: We offer crypto (BTC, ETH, etc.), forex pairs, stocks, and commodities.
Q: What is binary options trading?
A: Binary options let you predict if an asset's price will go UP or DOWN within a specific time. If correct, you earn the payout percentage.
Q: What is CFD trading?
A: CFD (Contract for Difference) trading lets you speculate on price movements with leverage, allowing larger positions with smaller capital.
Q: What is the minimum trade amount?
A: Minimum trade amount is configured by the platform, typically starting from ₹1.
Deposits & Withdrawals
Q: How do I deposit funds?
A: Go to Deposit page, select amount and payment method (UPI recommended), complete payment, and funds are credited instantly.
Q: How long do withdrawals take?
A: Withdrawal requests are processed within 24-48 hours. Actual receipt time depends on your bank.
Q: Is there a withdrawal fee?
A: A small processing fee may apply. Check your dashboard for current rates.
Security
Q: Is my money safe?
A: Yes, we use industry-standard encryption and security measures to protect your funds and data.
Q: What is KYC verification?
A: KYC (Know Your Customer) verification helps us verify your identity to prevent fraud and comply with regulations.